Brazilian consumer law protects foreign visitors exactly as it protects Brazilians. I am a lawyer in Rio de Janeiro and I handle these cases remotely — you do not need to be in the country to pursue yours.
Cancellations, long delays, overbooking, lost or damaged luggage on flights to, from or within Brazil. Brazilian rules (ANAC Resolution 400) apply alongside international conventions.
Read more →Host cancelled at the last minute, the property was not the one in the listing, hidden cameras, unfair charges after checkout, or a scam with payment outside the app.
Read more →Products not delivered or defective, tour packages that fell through, services charged but not provided, unfair charges on your card.
Read more →Unrecognized card charges, cloned cards, Pix transfers obtained by fraud. Brazilian banks answer for security failures in their systems (STJ Precedent 479).
Read more →If you live in Brazil and hold a Brazilian health plan: denied surgery, medication, hospitalization or therapy. This is my main field.
Read more (Portuguese) →Instagram, WhatsApp, marketplace or gig-platform accounts banned without explanation, hacked profiles, content removal.
Read more (Portuguese) →A WhatsApp message in English is enough. Include when, where and which company was involved.
Booking confirmation, receipts, messages with the company, boarding passes, screenshots. No originals needed at this stage.
I tell you whether the case is worth pursuing, what it could recover and what it would cost. No promises of results — that is forbidden for Brazilian lawyers, and rightly so.
Foreigners can sue in Brazil. The power of attorney is a simple document in Portuguese: you print it, sign it by hand, scan it and send it to me, with no notary and no apostille. Fees are set in writing before anything is filed.
A lawsuit has costs: court fees when it is filed and, if the case is lost, the other side's attorney fees. People who live outside Brazil may also have to post a security deposit. You do not need to travel: the lawyer represents you and, if your testimony is needed, it can be taken by video. I keep you updated at every step. See how it works.
Consumer claims for damages generally have a five-year limit in Brazil; for international flights, material damages must be claimed within two years. Evidence disappears much faster — write as soon as you can.
Before representing patients and consumers in court, I spent seven years inside a health insurance company, reviewing thousands of medical claims and seeing first-hand how denials are written. I know the arguments the other side will use because I have sat on their side of the table.
I also worked at the Rio de Janeiro State Court, assisting judges in drafting decisions, which taught me how a petition is actually read. I founded this practice on one principle: a small number of cases, handled personally, with no intermediaries.
These guides are in English. The other articles on the site are in Portuguese: Chrome and Safari translate a page in one tap, and the legal meaning survives well enough to understand your options.
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